It was a pleasure to have Jay as part of the team, both in sales-focused and HR-focused roles. He proved himself to be a hard worker and reliable team member in setting up these areas. With his assistance and insights in HR, ranging from developing processes and setting up programs across recruiting, training, incentive plans, insurance and social security (as well as the softer aspects of HR), Jay played a key role in helping us to build up the effectiveness of this critical area of our organization.